We are pleased to announce the launch of North York General’s 2012-2015 Strategic Plan. It is NYGH’s roadmap for the next three years, focusing on what matters most: providing quality, safe and efficient care to our patents. Important Links:
Video: Putting patients first: Our staff, physicians, volunteers and patients speak:
Video: Tim Rutledge, President and CEO of North York General, explains our roadmap for the next 3 years:
At North York General, we define our success through our patients’ eyes and we have taken a purposeful approach to meeting and exceeding patients’ expectation. Above all, our patients come first in everything we do. This strategic plan reinforces our commitment to providing the best and safest care while addressing the realities of the health care landscape.
This focus is reflected in the Hospital’s renewed mission, vision and values as well as its new strategic directions: to pursue Excellence in Integrated and Patient-Centred Care, while Building on Our Academic Foundation. These two distinct and complementary directions are key differentiators for North York General. The Hospital’s diverse population and large patient volumes provide a unique opportunity to study new interventions and make significant improvements to delivery and access to care.
NYGH staff, physicians and volunteers have a history of transforming health care to better serve patients. The Hospital is a leader in health information technology, having becomeone of only three large hospitals in Canada to receive a Stage 6 designation from HIMSS Analytics, the international research arm of the Healthcare Information and Management Systems Society (HIMSS). NYGH has also been recognized for its innovative ways facilitating patient flow and is a provincial leader in meeting wait targets.
North York General begins its 3-year journey on the heels of being awarded “Accredited with Exemplary Standing” by Accreditation Canada. Surveyors from Accreditation Canada used over 1800 criteria to evaluate the hospital. Remarkably, NYGH met 100 per cent of requirements in every area, including all patient care programs and administrative functions like strategic and operational planning, and community engagement.
North York General, affiliated with the University of Toronto, is one of Canada’s leading community academic hospitals. We offer our culturally diverse community a wide range of acute care, ambulatory and long-term care services across three sites. North York General takes a purposeful approach to meeting and exceeding patient’s expectations. The patient experience is at the heart of everything we do.