Strategy 2015-2019

In 2015, North York General Hospital (NYGH) created a new plan to achieve our vision of Excellence in integrated patient-centred care through learning, innovation and partnerships.

This plan helped us achieve success on many different fronts by ensuring our patients come first in everything we do. As we extend our strategy to 2019, we have focused our goals and initiatives to support our continued journey towards realizing our vision. Our staff, physicians and volunteers make this work possible and everyone's role at NYGH contributes to our shared purpose of providing patient- and family-centred care.

"Patients and their families who received care at North York General Hospital will experience our unique brand of care that is informed first and foremost by the perspective of those we serve. Every change we make and improvement we innovate is done with the goal of providing the very best care to our growing and diverse community.” 
   — Karyn Popovich, President and CEO, North York General Hospital

Strategic Pillars are priorities we have set to 2019 on our journey to achieve excellence in integrated patient-centred care through learning, innovation and partnerships:

DELIVER High Quality, Safe and Accessible Care
CONNECT Care through Partnerships
TRANSFORM Care through Applied Research and Innovation
ADVANCE Care through Teaching and Learning

Strategic Foundations are the necessary elements to deliver on the goals we have set in our strategic pillars:

People and Culture
Care Environments
Funding and Philanthropy