Your Hospital Stay

North York General Hospital's overall goal is to provide patients and their families with the best possible care. We want your experience at our hospital to be outstanding. Our goal is to make your stay at our hospital as comfortable and welcoming as possible. 
This section provides you with information to help prepare you for your stay at North York General. You may want to read our Patient Services Directory get key information on North York General, our care and services.
What to Bring
If you are staying in the hospital overnight, we encourage you to bring your own personal care items such as soap, shampoo, combs, mouthwash, toothbrush, shaving kits, sanitary pads/incontinence products and tissues.

As well, most of these items are available for purchase in the Volunteer Services Gift Shop. Please speak to your nurse or the unit coordinator for more information.

Consider the following items:
  • Blue hospital Identification Card
  • Your health card
  • Your current medications, including vitamins and other non-prescription drugs
  • Your favorite pillow
  • A good book, magazines, or newspaper
  • A pair of slippers
  • A CD player or walkman with headphones for entertainment or relaxation
  • A pen/pencil for writing


Valuables such as cash, credit cards, jewelry and expensive clothing should be left at home. If you have valuables with you, please ask a relative or friend to take them home for you. If this is not possible, your nurse can arrange for cash, credit cards and jewelry to be stored in the Patient Accounts office on the ground floor. Valuables may be retrieved weekdays until 4:30 p.m. (excluding holidays). The hospital is not responsible for personal property brought onto the premises.