North York General Hospital - Finding Nilo: A porter's journey

Patients & Visitors
- Patients & Visitors
- Contact Us
- Our Locations
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- Visitor Information
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  - Amenities and Services
    - Amenities and Services
    - Branson Ambulatory Care Centre
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- Patient Information
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    - Smoke-Free NYGH
    - Frequently Asked Questions
- Pay Your Hospital Bill
- Find a Doctor
- Changes at Branson
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- Privacy
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About Us
- About Us
- Overview
  - Overview
  - Mission, Vision & Values
    - Mission, Vision & Values
    - Visual Identity
  - Awards and Recognition
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  - Statistics and Area Served
  - History and Founding Partners
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    - IODE
    - Missionary Health Institute
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- Patient- and Family-Centred Care
  - Patient- and Family-Centred Care
  - Advisory Council
  - Patient and Family Advisor Program
    - Patient and Family Advisor Program
    - Role Description
    - Time Tracker
- Our Strategy
  - Our Strategy
  - Strategic Pillars
    - Strategic Pillars
    - Deliver
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  - Strategic Foundations
    - Strategic Foundations
    - People and Culture
    - Care Environments
    - eHealth
    - Funding and Philanthropy
- Governance & Leadership
  - Governance & Leadership
  - Board of Governors
    - Board of Governors
    - Samuel Elfassy, Chair
    - Board Meetings & Policies
  - Leadership Team
    - Leadership Team
    - Dr. Joshua Tepper
    - Rudy Dahdal
    - Dr. Stan Feinberg
    - Dr. Donna McRitchie
    - Karyn Popovich
    - Terry Pursell
    - Susan Woollard
  - Clinical Chiefs
- Quality and Accountability
  - Quality and Accountability
  - Quality Improvement Plan
  - Integrated Quality and Safety Framework
  - Accreditation
  - Patient Values
  - Accountability Agreement
  - Fiscal Accountability
    - Fiscal Accountability
    - Financial Statements
    - Salary Disclosure
    - Expense Disclosure
    - Executive Compensation
    - Procurement Directive
    - Consultant Use
  - Energy Performance
  - Freedom of Information
    - Freedom of Information
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    - Directory of Records
  - Compliance
  - Performance Indicators
    - Performance Indicators
    - Surgical Safety Checklist
    - C. difficile
    - Surgical Site Infection Prevention
    - Hospital Standardized Mortality Ratio
    - MRSA
    - Vancomycin-resistant Enterococcus
    - Ventilation-acquired Pneumonia
      - Ventilation-acquired Pneumonia
      - Frequently Asked Questions
    - Central Line Infection
      - Central Line Infection
      - Frequently Asked Questions
    - Hand Hygiene Compliance
      - Hand Hygiene Compliance
      - Frequently Asked Questions
      - Hand Hygiene Campaign
- News & Publications
  - News & Publications
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  - Community Newsletter and Publications
    - Community Newsletter and Publications
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    - The Pulse archive
    - CEO's Year in Review
  - Video Library
    - Video Library
    - Our people: Making a World of Difference
    - Videos 2012 to 2014
    - NYGH Video Playlists
      - NYGH Video Playlists
      - Seniors' Care at NYGH
      - Cancer & Me Series
      - Hip and Knee Care
  - Hospital News
Areas of Care
- Areas of Care
- Cancer Care
  - Cancer Care
  - Breast Cancer Care
    - Breast Cancer Care
    - Receiving a Breast Cancer Diagnosis
      - Receiving a Breast Cancer Diagnosis
      - Medical Imaging
        
        Medical Imaging
        Mammography
        Breast Ultrasound
        Breast Magnetic Resonance Imaging (MRI)
      - Biopsy
      - Pathology
      - Genetic Assessment and Counselling
    - Planning Your Treatment
      - Planning Your Treatment
      - Surgery
      - Chemotherapy
      - Radiation
      - Hormone Therapy
      - Biological Therapy
      - Complementary Therapy
      - Wellbeing During Treatment
    - Breast Reconstruction
      - Breast Reconstruction
      - Breast Reconstruction Options
      - Frequently Asked Questions
    - Survivorship
      - Survivorship
      - Monitoring Your Health
      - Wellbeing After Treatment
      - Complications
      - Managing Lymphedema
    - Support and Counselling
      - Support and Counselling
      - Social Services in the Community
      - Emotional Support
      - Assistance & Support Organizations
    - Palliative Care
    - Resources
    - Patient Navigator
  - Breast Diagnostic Centre
  - Baruch/Weisz Cancer Centre
  - Colorectal Cancer Program
    - Colorectal Cancer Program
    - Patient Navigator
    - Dr. Peter Stotland
    - Dr. Usmaan Hameed
    - Dr. Stan Feinberg
  - Oncology & Palliative Care Inpatient Unit
  - Pain and Symptom Management Clinic
  - Prostate Centre
  - Cancer & Me Video Series
  - Physician Referral Forms
- Diabetes
- Emergency Care
  - Emergency Care
  - Emergency: When to Come
  - Triage and Registration
  - Discharge and Feedback
- Family Medicine
- Genetics
  - Genetics
  - Laboratories
  - Clinical Services
    - Clinical Services
    - Prenatal
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  - Forms and Additional Information
- Laboratory Medicine
  - Laboratory Medicine
  - Clinical Laboratory
  - Our Facilities
  - Teaching Role and Partnerships
  - Licence and Accreditation
  - Laboratory Guidelines
- Long-Term Care
  - Long-Term Care
  - Resident Programs
  - Care and Support Services
  - Amenities & Services
  - Frequently Asked Questions
  - Waiting Lists
- Maternal, Newborn and Paediatric Care
  - Maternal, Newborn and Paediatric Care
  - Pregnancy and Birth
    - Pregnancy and Birth
    - Labour and Delivery Tour
    - Prenatal Classes and Education
      - Prenatal Classes and Education
      - Labour and Birth
      - Caring for Baby
      - Breast is Best
      - Link to Life Emergency Workshop
      - Diabetes Education Centre
    - Services and Clinics
    - Guide to Pregnancy and Birth
      - Guide to Pregnancy and Birth
      - Hospital Information
        
        Hospital Information
        Your Hospital Stay
        How to Give Back
      - When to call your care provider
      - During Pregnancy
        
        During Pregnancy
        Prenatal Investigations
        Genetic Services
        Cord Blood Banking
        Social Work
        Nutrition and Weight Gain
        Common Discomforts
        Coughs and Colds
        Prenatal Exercise
        Effects of Lifestyle
        Fetal Surveillance
        Vaccines in Pregnancy
        Gestational Diabetes
        High Blood Pressure
        Depression
      - Giving Birth
        
        Giving Birth
        What to Bring to Hospital
        Stages of Labour
        Breathing and Relaxation
        Your Birth Options
        Pain Relief
        Special Procedures
        Use of Blood Products
      - After Delivery
        
        After Delivery
        Mother's Care After Delivery
        Contraception
        Postnatal Exercise
        Brothers and Sisters
        Going Home
        When to Seek Medical Attention
        Resources
      - Your Newborn
        
        Your Newborn
        Late Preterm Babies/NICU
        Baby Registration
      - Breastfeeding
    - Going Home
  - Neonatal Intensive Care Unit
    - Neonatal Intensive Care Unit
    - Parent Resource Book
  - Child and Teen
    - Child and Teen
    - Our Health Care Team
    - What We Offer
    - Clinics and Services
      - Clinics and Services
      - Antenatal Consultation
      - Diabetes Education Program
      - Complex Care Clinic
        
        Complex Care Clinic
        Why choose us?
      - Eating Disorders Program
      - Infant Hearing Screening
      - Inpatient Unit
      - Mental Health Program
      - Neonatal Follow-Up Clinic
      - Paediatric Ambulatory Clinic
      - Paediatric Short Stay Unit
      - Subspecialty Clinics
      - Paediatric Surgery
  - All Services and Clinics
  - Physician Referral Forms
- Medical Imaging
  - Medical Imaging
  - Medical Imaging Services
    - Medical Imaging Services
    - General Radiography
    - Fluoroscopy
    - Mammography
    - Ultrasound
    - Interventional Radiology
    - Ontario Breast Screening Program
    - Nuclear Medicine
    - Nuclear Cardiology
    - CT
    - MRI
    - Bone Densitometry
  - Cardio-Respiratory and Neurology Services
  - Patient Information & Forms
    - Patient Information & Forms
    - Release of Personal Health Information
    - Accessing and Viewing Images
    - Choosing Wisely at NYGH
    - Child Friendly Care
    - Coming for an MRI afterhours?
  - Provider Requisitions and Instructions
    - Provider Requisitions and Instructions
    - Choosing Wisely at NYGH
  - Patient Feedback Survey
- Medicine and Elder Care
  - Medicine and Elder Care
  - Cardiology
    - Cardiology
    - Supportive Cardiology Program
      - Supportive Cardiology Program
      - Heart Failure and Supportive Cardiology
      - Health Care Team
      - Get Referred
  - Critical Care
    - Critical Care
    - About the Unit
    - Health Care Team
    - Visiting the Unit
    - Information for Families
    - Life Support
      - Life Support
      - Types of Life Support
      - Types of Resuscitation
      - FAQs about Ventilators
    - Delirium
    - Leaving the Unit
    - Contact Us
  - Acute Care of the Elderly
  - Reactivation Care Centre
  - Specialized Geriatric Services
    - Specialized Geriatric Services
    - Acute Care for the Elderly
    - Chronic Disease Self-Management
    - Geriatric Day Hospital
    - Medicine & Psychiatry
    - Memory Clinic
    - Osteoporosis Clinic
    - Geriatric Parkinson's Clinic
    - Parkinson's Program
  - Cardiac Care Clinic
  - Stroke Prevention Clinic
  - Diabetes Education Centre
  - Physician Referral Forms
- Mental Health
  - Mental Health
  - Our Approach to Care
  - Referral Forms
  - Child & Adolescent Mental Health
    - Child & Adolescent Mental Health
    - Inpatient Unit
    - Outpatient Program
    - Day Hospital
  - Adult Mental Health
  - Geriatric Mental Health
    - Geriatric Mental Health
    - Inpatient Program
    - Outpatient Services
    - Outreach Team
  - Legal Services
  - Addiction Program
  - Eating Disorders Program
  - Participants' Council
  - Useful Links
- Palliative Care
  - Palliative Care
  - Our Services
  - Myths and Facts
  - Education Programs
  - Meet the Team
    - Meet the Team
    - Physicians
    - Nurses & Allied Health
    - Patient and Family Advisors
    - Administration
  - Physician Referral Forms
- Pharmacy
- Surgery
- Assessment and Wellness Centre
  - Assessment and Wellness Centre
  - Outpatient Physiotherapy Services
  - FAQs
  - Patient Satisfaction Survey
- Support and Professional Services
  - Support and Professional Services
  - Infection Prevention and Control
  - Spiritual and Religious Care
    - Spiritual and Religious Care
    - Bereavement
  - Ethics Services
Learning & Innovation
- Learning & Innovation
- Centre For Education
  - Centre For Education
  - News & Events
  - Students
    - Students
    - Medicine
    - Nursing
      - Nursing
      - Profession
      - Education Program
        
        Education Program
        Nurse Practitioners at NYGH
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      - Starting a Placement
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        Prior to First Day
        Master's Students
        Nurse Practitioner Students
      - On the First Day
      - Clinical Instructors
      - Contact Information
      - Red Button
    - Health Professions
    - Non Clinical
      - Non Clinical
      - Starting a Placement
    - Interprofessional Education
      - Interprofessional Education
      - Collaborative Learning
      - Flexible Activities
      - PIPEs Electives
      - IPE Rounds
      - Red Button
    - Red Button
  - Staff & Physicians
    - Staff & Physicians
    - Faculty Development
      - Faculty Development
      - Upcoming Events
      - Beyond the Basics
      - IPE
      - BPER Rounds
    - ed
    - Rounds/Seminars
    - Conferences
    - Video Conferencing
    - Evaluations
    - Teaching Responsibilities
      - Teaching Responsibilities
      - Physicians
  - Conferences
    - Conferences
    - Upcoming Conferences & Courses
    - Conference Services
  - Scholarship
    - Scholarship
    - Publications & Posters/Abstracts
      - Publications & Posters/Abstracts
      - Publications
      - Posters & Abstracts
    - Education Scholarship Showcase
      - Education Scholarship Showcase
      - 2016 Showcase
      - 2015 Showcase
      - 2014 Showcase
      - 2013 Showcase
    - Resources for Staff & Physicians
      - Resources for Staff & Physicians
      - Printing Posters
      - Effective Posters
      - Website Resources
  - Our stories
    - Our stories
    - Stories
    - Testimonials
    - Awards
  - Quick Links
  - Contact the Centre
- Research and Innovation
  - Research and Innovation
  - Research Chairs
    - Research Chairs
    - Monika Kastner: Knowledge Translation and Implementation
      - Monika Kastner: Knowledge Translation and Implementation
      - Team
    - Katie N. Dainty: Patient-Centred Outcomes
      - Katie N. Dainty: Patient-Centred Outcomes
      - Team
    - Patricia Trbovich: Patient Safety and Quality Improvement
      - Patricia Trbovich: Patient Safety and Quality Improvement
      - Team
    - Michelle Greiver: Family and Community Medicine
      - Michelle Greiver: Family and Community Medicine
      - Team
  - Clinical Trials
    - Clinical Trials
    - Current Clinical Trials
    - Clinical Trials Q&A
  - Research Ethics Board
    - Research Ethics Board
    - Apply to REB
    - Forms & Guidelines
    - 2019 Meetings
    - Membership
    - CTO Submissions
  - Publications
    - Publications
    - 2017 Publications
    - 2016 Publications
    - 2015 Publications
    - 2014 Publications
  - Internal Funding
    - Internal Funding
    - Past Recipients
  - Contact Us
  - FAQ
- Joint Centres
  - Joint Centres
  - Partner Hospitals
  - Leadership
    - Leadership
    - Operations Committee
  - InnovationEX
  - Spread Projects
  - News
    - News
    - New partner welcomed to expand innovation in community hospitals
- Library
  - Library
  - Health Resource Centre
  - Library Resources
  - Online Health Resources
    - Online Health Resources
    - Community Services
    - Health Care Providers
    - Health and Wellness
    - Diseases and Conditions
    - Diagnosis and Treatment
Careers & Volunteers
- Careers & Volunteers
- Career Opportunities
- Top Reasons to Work Here
  - Top Reasons to Work Here
  - What We Offer
  - People Plan
  - Living in Toronto
- Nursing at NYGH
  - Nursing at NYGH
  - Professional Growth
- Contact Human Resources
- Volunteers