About Us

Our Strategy

Strategic Themes
Core Clinical Programs
Clinical Areas of Focus
About Us

Our Strategy

A priority at North York General Hospital is ensuring our strategy — that identifies the direction we are moving towards — is part of an ongoing dynamic process that evolves to keep pace with our changing environment.

Factors such as population growth, a higher number of seniors in the area we serve, and financial constraints help determine the kinds of services we should or can provide in order to match what is needed in the community.

In December 2009, the North York General Hospital Board of Governors approved an updated strategy that clearly indicates where we are going for the next 3-5 years.

Our strategy has three strategic themes, that is, specific areas we are focusing our attention on:
Operational & Clinical Excellence
       – Patient & Family Experience
       – Quality & Safety
Learning & Innovation and
Community Integration & System Priorities

Our Strategy Map is a one-page summary of strategy.

Each theme includes specific objectives, tactics, performance targets and initiatives that help us measure how we’re improving and where we need to do more work to provide even better care.
Learn more about our strategic themes.