Emergency & Urgent Care

When You Need Emergency Care
Emergency Care for Children
 
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Urgent Care Centre Brochure
Emergency & Urgent Care
Our Emergency Facilities

Our modern facilities in the Charlotte & Lewis Steinberg Emergency at 4001 Leslie St., Toronto, feature four distinct treatment areas: Resuscitation, Acute Care, Sub Acute Care and Ambulatory Care. They provide more privacy to protect and respect patient dignity. We have used the latest technology to provide greater isolation capacity and a safer environment for patients and staff.

We have 18 negative pressure rooms out of a total of 45 rooms. A negative pressure room is totally enclosed and is separately ventilated to prevent the transmission of infectious diseases. These physical upgrades give us the capacity to effectively and safely handle many people in our Emergency who are showing signs of an infectious disease.

Triage

All patients report to the Triage Reception Desk when they arrive at the Emergency. (Triage means deciding who must be seen first.) You will be assessed by a specially trained nurse before going to Registration. The most seriously ill or injured patients are seen first in our Charlotte & Lewis Steinberg Emergency.

Triage Reception Desk


Triage Examination Room


Resuscitation Room

This state-of-the-art room is equipped to care for the sickest patients with life threatening injuries or illnesses such as stroke and heart attack. There are 5 cubicles, each with "switchable glass" doors that provide privacy or visibility to the rooms when required. The negative pressure ventilation prevents the transmission of infectious diseases.

Resuscitation Area


Acute Care

Our Acute Care area in Emergency has 19 cubicles, with the ability to care for cardiac patients in 17 rooms. There are 8 negative pressure isolation rooms in this area with "switchable glass" doors.

Y.K. Fung Acute Care Centre


Operating Room in the Charlotte & Lewis Steinberg Emergency

Subacute Care

This area has 17 cubicles to care for patients with urgent injuries and illnesses such as broken hips, asthma attacks, abdominal pain and mental health concerns. There are also 4 specially designed paediatric treatment rooms that are child friendly and equipped with flat screen TVs with DVDs, Nintendo and age specific toys. All of these enhancements assist in lessening the fears of children and their families while they wait.

Subacute Treatment Area for Children


Ambulatory Care

The ambulatory care area provides treatment to patients with less acute illness or injuries and lacerations.

Children's Emergency Care

Over 20% of the patients we see in the Charlotte & Lewis Steinberg Emergency are children. With all its activity, the Emergency department can be a frightening place for a child. As a Regional Children's Health Centre, we strive to make our facilities as child friendly as possible.

The Emergency has:
  • A decorated waiting area for children, separate from the main waiting room. It is equipped with tables and chairs, interactive toys, TV with DVD, and Nintendo machines.

    Waiting Area for Children in Emergency

  • Four specially designed spacious paediatric treatment areas equipped with flat screen TVs with DVDs, Nintendo and age specific toys. All of these enhancements assist in lessening the fears of children and their families while they wait.

  • A paediatric resuscitation room with state-of the art equipment. If a child is brought to the resuscitation room, both parents can be present. We assist them emotionally during this difficult time and can count on the great support from social workers and the Spiritual & Religious Care team.

Our Paediatric and Mental Health Programs work together to offer extensive mental health services that meet the special needs of children and adolescents.

The Mental Health Program offers an Urgent Care Clinic that provides urgent assessment for children and adolescents in crisis.