Accreditation

In 2024, North York General Hospital was Accredited with Exemplary Standing, the highest designation given by Accreditation Canada. NYGH is proud to participate in this voluntary accreditation process to assess performance against national standards of health care excellence.

North York General met a phenomenal 99.8% of standards and 100% of ROPs across all patient care and non-clinical areas. The surveyors commended NYGH’s focus on service excellence, collaboration, community engagement, governance and patient care.

The surveyors also praised NYGH’s approach to People-Centred Care including the organization’s collaborative partnerships with team members and the community, use of co-design approaches for creating and improving services and programs, and engaging patients, caregivers and families through our Patient Experience Partner program. 

Accreditation Canada’s full report for NYGH can be read here. See a highlights summary here.