North York Navigator
The North York Navigator, acts as a ‘digital front door’ for patients and caregivers to seamlessly access hospital and health care services through the convenience of their personal devices, from wherever they are.
North York Navigator enables patients to:
- Quickly check in for upcoming appointments using our Patient Registration kiosk (and QR code) at the General site West Entrance
- Securely access their personal health records via MyChart, PocketHealth and SeamlessMD
- Access information and resources about health care services and programs available at North York General and other local organizations
- Create and use an Ontario trusted account to access these digital health services and resources using a single secure log-in
The North York Navigator has been updated to offer an expanded range of health services and information for those seeking care in North York, including mental health helplines and patient check-in. For help using the North York Navigator, call 1-866-259-4329.
As part of a broader digital initiative called the Ontario trusted account, in time people will be able to access a full range of health services and resources using a single secure log-in, eliminating the need for multiple passwords. Learn more about the Ontario trusted account.
Both the North York Navigator and the Ontario trusted account are central to North York General’s Digital Health Strategy which aims to use digital health solutions and technologies to enhance people’s care, experiences, and health outcomes.
The North York Navigator app is available on Apple and Google Play.
Learn more