Contact Us
North York General Hospital is a multi-site community teaching hospital in Toronto that includes our General site, Finch site, Seniors’ Health Centre and the Reactivation Care Centre, which is a Central LHIN Hospitals Collaborative.
Tel: 416-756-6000
Clinical Genetics Clinic, Unit E8
Tel: 416-756-6345
Mental Health & Addictions Clinic, Unit E8
Tel: 416-756-6642
Complex Centre for Diabetes Care, Unit E7
Tel: 416-756-6924
Diabetes Education Centre, Unit E7
Tel: 416-756-6923
Medical Imaging, Unit E7
(mammography, breast ultrasound and bone density only)
Tel: 416-756-6931
Gale and Graham Wright Prostate Centre
Tel: 416-756-6938
Eye Surgery Centre
Tel: 416-756-6851
Diagnostic Cystoscopy Services
Tel: 416-756-6851
Elder Care Centre (Specialized Geriatric Services)
Tel: 416-756-6871
Tel: 416-756-6000
Long-term care home
Tel: 416-756-0066
Specialized Geriatric Services
Tel: 416-756-6050 ext. 8060
Tel: 416-756-6933
Contact a patient at the General site
Call 416-756-6000 and then press 2 to get a patient’s room or phone number. You can also get this information from a volunteer at the General site’s Information Desk on the main floor (Monday to Friday 8 a.m. to 4 p.m.) (south lobby).
Frequently called numbers
Clinical areas, departments and services: Access our clinical areas.
Nursing stations for patient care: Access our nursing stations.
Comments about your hospital experience: Give us your feedback
The Patient Experience Office provides patients and families with an opportunity to express compliments, concerns, questions and suggestions. See below to learn more about the Patient Experience Office.
Comments about the website: corporate.communications@nygh.on.ca
Corporate Communications and Public Affairs
Please email or contact the switchboard and ask to be transferred to the on call member of CCPA.
Email: corporate.communications@nygh.on.ca
Human Resources
Tel: 416-756-6008
Email: hr@nygh.on.ca
North York General Foundation
Tel: 416-756-6944
Email: foundation@nygh.on.ca
Fax: 416-756-9047
www.nyghfoundation.ca
Privacy Office
Tel: 416-756-6448
Email: privacy@nygh.on.ca
Spiritual and Religious Care
Tel: 416-756-6311
Volunteer Services
Tel: 416-756-6088
Email: volunteer@nygh.on.ca
Give Feedback
At North York General Hospital (NYGH), we do everything we can to support and help you and your family through our commitment to Patient- and Family-Centred Care. The Patient Experience Office provides patients and families with a supportive opportunity to provide feedback about your experiences at NYGH including compliments, concerns, questions and suggestions.
Hearing from you is important to us as it provides a greater understanding of how our care and services are experienced and enables us to make improvements where needed. Our Patient Experience Office will respond to patient and family concerns, usually within one business day, and ensure that your voice is heard by the appropriate hospital leader — this plays an important role in patient- and family-centred care.
Tel: 416-756-6125
Fax: 416-756-6656
patientexperience@nygh.on.ca
Patients come first
Patients and their families who are currently receiving care/treatment as an inpatient or clinic patient and wish to voice a concern should ask to speak directly with the staff or manager of that unit/department. This will ensure a timely response directly from the team involved in the patient’s care. Otherwise, we encourage patients and families to contact the Patient Experience Office for assistance.