Information for Families

Information for Patients and Families icon

Participating in care
Family members are encouraged to participate in the patient's care. Ask a member of the health care team how you can be more involved in your loved ones care.

Interprofessional rounds occur from Monday to Friday at 10 a.m., and family members are welcomed to join as long as the patient has agreed. Rounds are a good opportunity for families to understand the plan of care for the day and get an update on your loved ones health.

Please select one family member as the designated spokesperson for the critical care team to share important information with. Members of the health care team are available to provide you with information regarding your loved one's condition during your visit or by phone (416-756-6458). If you would like to meet with another member of the health care team, please inform the nurse to help make this arrangement. 

Your responsibilities as power of attorney
If you are assigned the power of attorney for your loved one, or if they have a living will, please bring a copy of the documentation. 

Items to bring for your loved one
Please bring personal items for your loved one such as soap, mouthwash, lotion, hair brush, toothbrush and razor. Any items left at the bedside should be labelled with the patient's name. Remember to take any valuables items and medications home for safe keeping.

The Wish List Program
North York General Hospital's Critical Care Unit Wish List Program aims to:

  • bring compassionate care to our patients
  • enhance the quality of life of our patients
  • promote the dignity of our patients

Wishes are brought forward by patients and families based on their unique values and what is important to them. Critical Care Unit staff work together with them to help fulfill these wishes.

For more information, please ask to speak with the Critical Care Unit's Social Worker or Clinical and Special Projects Coordinator.