Our Strategy

Our Vision: World-Class Care, 24/7

For over half a century, North York General (NYG) has been at the heart of our communities, providing exceptional care to families and individuals. As a hospital of choice to work, practice and learn, we are recognized locally and nationally for our leading-edge approach to health care. But we won’t stop there. 

By 2035, NYG will be a fully 24/7 organization, delivering tests, treatments, appointments, and care team connections every day, at times that best meet patients’ and families’ needs. Care will be hyper-personalized, shaped by what matters most to each individual. We will remove barriers for underserved groups, working closely with diverse communities to understand their needs and bridge care gaps. How will we accomplish this? Our 5 Strategic Directions, guided by our strategic goals.