As spring approaches and the seasonal respiratory virus surge winds down, NYGH along with hospitals across Toronto will shift back to our ‘non high-risk period’ masking practices for the spring, summer and early fall.
This means that masking is not required by visitors. NYGH remains a mask-friendly environment and masking will remain optional and welcomed in all public, non-patient care areas. Masks a available at the South entrance, ED entrance, and clinical areas.
We continue to ask that visitors not come to the hospital if they are feeling unwell or are showing symptoms of a respiratory or other illness. Also please practice good hand hygiene and keep your vaccinations up to date.
NYGH and other Toronto hospitals are following a regular seasonal approach to masking. Each year masking will be required again at the beginning of the respiratory season in the fall.
Seniors’ Health Centre continues to follow a separate policy consistent with provincial directives for Long-Term Care Homes.
No, there is no longer a requirement to pre-book and sign-in to the unit on arrival.
Visitors and support people are welcomed 24 hours a day according to a patient’s preference. Children under 14 must be accompanied by an adult who is not a patient.
If you have clinic or medical imaging appointments or have a day procedure (e.g., endoscopy or day surgery), two support people can accompany you throughout your visit as space permits.
Please do not visit if you are feeling unwell or are showing symptoms of a respiratory or other illness.
While in hospital, patients may require personal items such as clothing, toiletries or other essential items for their care. Only essential items should be brought in to limit the risk of loss or damage.
Do not bring fresh flowers, plants, and balloons for the safety of all our patients.
NYGH is not responsible for the loss, damage or destruction of any patient’s personal property. Only select valuables may be stored/retrieved from Patient Accounts. Visit the Your Hospital Stay webpage for further details.
Visitors and support people may eat or drink only in designated public areas (e.g. cafeteria) and not in patient rooms or waiting rooms.
You can collect food deliveries at public entrances but you must eat in a designated public area.
Yes. Virtual visits are still available over MS Teams or Facetime. To arrange a virtual visit, connect directly with the patient’s nursing unit.
