Everyone Counts – Health Equity Measurement Survey
We’re committed to providing excellent care. Complete the Everyone Counts survey and help us serve you better.
The Everyone Counts Health Equity Measurement Survey asks all patients at North York General about themselves.
What is health equity?
Health equity means reducing unfair differences in access to services and quality of care so that every person can be
as healthy as possible. Differences in income, race, ethnicity, language, gender, sexual orientation, education, and other parts of people’s identities can influence their access to health care and health outcomes. Health equity is part of excellent health care.
How can I complete the Everyone Counts survey?
At registration, staff will ask patients for their email address so that they can access their health records through My Chart, get important hospital updates, and receive surveys, such as the Everyone Counts survey. For those who do not have access to or use email, the survey will be offered in other ways in the future.
How will NYGH use my information?
Your survey responses will remain private and confidential and will help us improve our services for everyone. This
could include incorporating cultural traditions, offering services in multiple languages or expanding hours of service and after-hours and virtual appointments for greater convenience.
Your answers will be protected by our hospital’s Privacy and Data Protection Policy. Your care team may see relevant survey answers through your patient chart, but apart from patient care, the data will be de-identified and used in aggregate form for analysis.
We want everyone to have the opportunity to provide their emails and complete the Everyone Counts survey.
If you’d like to give your feedback about the survey, please email everyonecounts@nygh.on.ca
Contact Us:
(416) 756-6125