North York General Hospital Opens New, Expanded Reactivation Care Centre

March 27, 2023

Specialized restorative care helps seniors prepare for the transition home, to LTC

TORONTO (March 27, 2023) – North York General Hospital (NYGH) joined the Ontario Government and community partners today to mark the official opening of a new, 120-bed Reactivation Care Centre (RCC) in North York. This Ministry of Health-funded service supports seniors and other adults at NYGH who are ready to leave the hospital and would benefit from additional rehabilitation and other support before they can safely transition back home or to another type of community care.

“Our goal is to support people to move forward with their lives after their hospital stay – to return to their families or to prepare for long-term care or another level of care that is right for them,” said Karyn Popovich, President and CEO, NYGH. “NYGH is very excited to offer older adults this excellent new restorative care option, close to home.”

The local area served by NYGH has the highest percentage of seniors in Toronto and adults 65 and over comprise the fastest growing population group. Transitional care is a much-needed option to promote the health and wellbeing of older adults during an important part of their health care journey.

“North York General Hospital’s Reactivation Care Centre is another innovative care model our government is pleased to support as we continue to connect Ontarians to the care they need, closer to home,” said Sylvia Jones, Deputy Premier and Minister of Health. “The Reactivation Care Centre will ensure a seamless transition for the patient back into the community, ensuring hospitals have beds available for those who need them most.”

“North York General is committed to delivering the highest quality of care to our communities from birth to end of life,” said Bert Clark, Chair, NYGH Board of Governors. “The Reactivation Care Centre provides seniors with a very positive and seamless experience as they continue their care journey beyond the hospital.”

“I would like to congratulate our partners at North York General Hospital on the opening of the new Reactivation Care Centre (RCC), which will help conveniently connect more Ontarians to the care they need,” said Paul Calandra, Minister of Long-Term Care. “Not only does the RCC provide additional specialized supports to ALC patients to prepare them for a safe transition to other, more appropriate care settings, including long-term care homes, it also frees up and preserves our hospital capacity for those who need it most.”

“Seniors built our community of York Centre and our province, and they deserve the best quality care, close to their loved ones,” said Michael Kerzner, Solicitor General and MPP for York Centre. “Our government has followed through on the opening of the new Reactivation Care Centre, so this generation of seniors continues to have more options for care, closer to home.”

The NYGH RCC is designed for hospital patients who are deemed Alternate Level of Care (ALC) – which means they no longer require acute care and need holistic restorative care instead. RCC patients receive specialized care and rehabilitation from an interprofessional team including nurses, nurse practitioners, physicians, social workers, and other allied health professionals. This new service also helps improve access and wait times in the hospital by making inpatient beds available for seriously ill patients.

The Centre, located at NYGH’s Finch site (555 Finch Avenue West), has undergone extensive renovations to provide a comfortable and supportive environment for patients. The modern space is designed to promote privacy, dignity, wellbeing and family participation including bright private and semi-private patient rooms, large family waiting lounges, dedicated recreational therapy space, and spacious washrooms.

This new Centre began admitting patients on December 17, 2022.  The first 60 beds are now open and another 60 beds will be available for patients in the spring of 2023.

The facility is also geared to the needs of people with dementia. This includes a partially locked unit as well as a unique program, provided by NYGH and LOFT Community Services for patients with expressive behaviours related to dementia and other conditions. Visit Reactivation Care Centre for more information.

North York General

NYGH is a top-ranked academic community hospital affiliated with the University of Toronto that provides high-quality acute, ambulatory and long-term care to approximately half a million people in one of Toronto’s most diverse and rapidly growing areas and to patients across the GTA. NYGH has been named the number one community academic hospital in Canada for five consecutive years by Newsweek Magazine.


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