Is the Outpatient Pharmacy at North York General Hospital still open? The Outpatient Pharmacy is open. Effective Monday April 6, pharmacy hours will be Monday to Friday 8:30 a.m. to 5:30 p.m., Saturday and Sunday from 9 a.m. to 4 p.m.
Can I still get my prescriptions filled at the Outpatient Pharmacy? Yes, you may still order your refills and fill your prescriptions at the Outpatient Pharmacy. However, before coming into the hospital, please call our pharmacy at 416-756-6752 to discuss the details regarding your request with our staff. Please note that access to the hospital is now limited and that you will be screened before entering. If you have fever, chills, shakes, a new/worsening cough, shortness of breath and/or have traveled in the past 14 days please call our staff before visiting.
North York General Hospital Pharmacy
Our outpatient Pharmacy (drug store) at the General site is owned and operated by North York General Hospital. Drop by for fast and friendly service for your prescription needs or browse through our selection of health and wellness products.
Refill your prescription by phone or onlineanytime at the General site Pharmacy (4001 Leslie St.).
Get your prescriptions filled, purchase over-the-counter medications and medical supplies, and receive medication counseling and education services such as a smoking cessation program.
North York General Hospital Pharmacy
4001 Leslie St.
Ground floor (near the cafeteria)
Toronto ON M2K 1E1
Monday to Friday:
8:30 a.m. to 5:30 p.m.
Sat. and Sunday:
9 a.m. to 4 p.m.
Tel: 416-756.6752
Fax: 416-756-6997
With a focus on excellent customer service, we offer:
Consultation on medication use
Preparation of patient compliance packaging to remind patients to take the right medication(s) at the right time.
Extensive inventory of many specialized drugs and chemotherapy medications
Phone and online prescription refills anytime, day or night
Great selection of over-the-counter medications and medical supplies
Individualized one-on-one pharmacist to patient medication assessment and education sessions.
Complimentary and no obligation pricing of prescriptions
Convenient ways to pay – We accept all major Pay Direct drug plans, Interac and all major credit cards (VISA, AMEX, MC)
Predetermination of drug plan coverage
Coordination of alternative/supplemental payment assistance programs
Free medication assessment
If you take three or more prescription medications for chronic conditions, you are eligible to receive a free annual medication assessment as part of the Meds Check Program. This is an individualized one-on-one pharmacist to patient medication assessment and educational session.
Phone and Online Prescription Refills
Customers can refill their prescriptions over the phone or online, anytime — day or night — at the General site Pharmacy (4001 Leslie St.). Here’s how:
Phone:
Have the prescription number on hand
Call 416-756-6752
Follow the prompts to refill your prescription.
Manage and refill your prescriptions online or on your mobile phone:
Call the Outpatient Pharmacy (416-756-6752) to obtain your personalized code.
Download the PharmaConnect app or access it online at www.pharmaconnect.ca and set up your personal account
Link your account to the Outpatient Pharmacy with your code.
Prescriptions are estimated to be ready within two hours after the request during regular business hours and two hours after opening for after-hour requests (see hours of operation).
If there is no refill for the medication, the pharmacy will send a request to the doctor to refill the prescription. This system ensures fast, accurate and convenient refill processing to better serve our customers.
MedsCheck Program
Getting the most of your medications
The North York General Hospital Pharmacy at our General site offers individualized one-on-one pharmacist to patient medication assessment and education sessions to address any questions about drug therapy and disease management.
As these sessions may be up to 30 minutes, patients (or their health care provider) should call the pharmacy to make an appointment. There is no charge to the patient for these sessions.
Managing several medications can be confusing. With all the different instructions and potential side effects, its hard to know if your drugs are working as well as they should. The Ontario government has realized the importance of proper medication management and the role of the pharmacist in ensuring better health outcomes. For that reason, the government has implemented this program for Ontario residents.
The MedsCheck program enables you to book an annual discussion with one of our pharmacists in the outpatient pharmacy. This comprehensive review is a great opportunity to find out how your prescription, over-the-counter and alternative medications may be affecting you or each other. The pharmacist will provide you with an accurate and up-to-date medication list to take with you that can be used by other health care professionals to optimize your care.
This service is available at no cost to you.
This service is available to patients taking three or more prescription medications for chronic conditions. Let us help you manage all your medications. Book an appointment today.
Call the Pharmacy at 416-756-6752 to make an appointment.
Make a list of questions concerning your medications that you would like to ask the pharmacist during the consultation.
Bring all your medications to the appointment (including prescription medications, non-prescription medications, herbals, vitamins, devices, creams, etc
Pharmacy Services
Pharmacy Services provides pharmaceutical care and safe medication practices through its outpatient and inpatient services. This care involves the responsible provision of drug therapy to achieve outcomes that improve a patient’s quality of life.
The General site Pharmacy serves the needs of patients admitted to the hospital. Inpatient services include Pharmacy Operations (the preparation and dispensing of medications) as well as Clinical Pharmacy Services (patient care, counseling, and education).
The Pharmacy provides medication dispensing according to safe medication practice guidelines for all oral, intravenous, and total parenteral nutrition therapy. As well, it manufactures medications that are not readily available in required dosages for paediatric and neonatal intensive care patients.
Pharmacy technicians are responsible for the preparation, manufacturing, and dispensing of the majority of oral, IV, TPN, and chemotherapy medications, with a double-check provided by a pharmacist, prior to releasing the medications from Pharmacy to the patient care areas.
In addition to verifying all medications prepared and dispensed through Pharmacy Services, pharmacists provide care to patients in a variety of ways. They develop the treatment and monitoring plan for each patient, assessing the most appropriate medication, dose, dosage frequency, and duration of treatment. As well, these professionals guide the selection of the most appropriate medications and medication regimen, while preventing potential medication related problems and unwanted side effects of therapy.
In collaboration with the interdisciplinary team, pharmacists are actively involved with each of the inpatient care areas, providing care that includes:
Performing patient assessments to obtain a thorough medication history and to verify allergy upon admission;
Assessing all new medication orders to ensure appropriateness and completeness;
Monitoring a patient’s response to therapy, and potential medication related problems or side effects of treatment to provide a resolution plan;
Providing drug information;
Providing medication education for health providers; and
Providing medication counseling and education while a patient is in the hospital or upon discharge.
Pharmacists also provide computerized medication order entry, using the hospital’s integrated computer information system to review each medication order. Service and safety are further advanced at the hospital by automating medication prepackaging and dispensing.
Our Pharmacy and Therapeutics Committee, whose membership includes physicians, nurses and pharmacists, continuously reviews and approves medications to ensure patients receive the most cost-effective treatment.
